Chatbase Pricing 2026: The Message-Credit Catch

TL;DR: Chatbase pricing in 2026 runs Free ($0), Hobby at $40/month, Standard at $150/month, and Pro at $500/month, plus custom Enterprise (annual billing saves ~20%). The catch is that every paid plan is metered in message credits, not contacts — so what you pay tracks how many AI replies your bot sends. Add-ons like removing branding or a custom domain cost $199/month each.

Last updated: July 2026 · By Sandeep Singh, DailyFix

Chatbase is a popular platform for building AI support agents trained on your own content, used by solopreneurs and support teams alike in 2026. We checked the pricing page and an independent 2026 breakdown to see what Chatbase pricing really costs once credits and add-ons are counted. As of July 2026, the plan names are simple, but the message-credit meter decides your actual bill.

What are the Chatbase pricing plans in 2026?

Chatbase pricing has four public plans plus Enterprise. According to Chatbase's pricing page and Chatarmin's 2026 breakdown (checked July 2026), Free is $0, Hobby is $40/month, Standard is $150/month, and Pro is $500/month, with roughly 20% off on annual billing. Each step up mainly adds message credits and training capacity.

Plan	Price (monthly)	Message credits/mo	Best for
Free	$0	50	Testing one agent
Hobby	$40 ($32 annual)	500	Solopreneurs, small sites
Standard	$150 ($120 annual)	10,000	Growing support volume
Pro	$500 ($400 annual)	40,000	High-traffic bots

Prices and limits change often — verify on the official pricing page before deciding.

How do Chatbase message credits work?

Chatbase message credits are consumed per AI reply your bot sends, not per customer or contact. One message credit roughly equals one response, so a plan's credit count is really a monthly reply budget. Hobby includes 500, Standard 10,000, and Pro 40,000 — and when you run out, you either buy more or replies stop.

This per-reply meter is the core Chatbase pricing story. A low-traffic FAQ bot on Hobby may never touch 500 replies, while a busy support bot can burn through 10,000 in weeks. Because usage, not headcount, drives cost, two businesses on the same plan can have very different real bills.

Does Chatbase have a free plan?

Yes, but it's minimal. Chatbase's free plan includes just 50 message credits per month, 1 AI agent, and 400 KB of training content, and agents are deleted after 14 days of inactivity. It's enough to build one bot and see how it answers, but not to run anything customer-facing for long.

The 14-day deletion rule is the sting most people miss — leave your free agent idle for two weeks and it's gone. Treat the free plan as a short test drive, and move to Hobby before you rely on the bot for real traffic or want it to stick around.

What do Chatbase add-on costs add up to?

Chatbase add-on costs can quietly exceed the base plan. According to Chatarmin's 2026 breakdown (checked July 2026), removing Chatbase branding costs about $199/month and a custom domain also costs about $199/month, while extra message credits run roughly $15–$20 per 1,000 and additional AI agents cost about $7 per agent/month.

Stack a couple of these and a $40 Hobby plan can double or triple. If you're a solopreneur putting a bot on a client site, branding removal and a custom domain alone add $398/month — often more than the plan itself. Price the add-ons you actually need before you commit to a tier.

Is Chatbase worth it for solopreneurs?

Chatbase is worth it for a solopreneur if you want a fast way to build a support or lead bot trained on your own content, and Hobby at $40/month suits a single low-traffic site. It's an easy, polished tool. It's less economical if you need branding removal, a custom domain, or high reply volume, where add-ons and credit top-ups push the true cost well past the sticker price.

For solo client work, quote the add-ons into your price or have clients pay for their own plan, so branding and domain fees don't eat your margin.

Frequently asked questions

How much does Chatbase cost per month?
Chatbase costs $0 on Free, $40/month for Hobby, $150/month for Standard, and $500/month for Pro, with Enterprise on a custom quote, based on the pricing page checked in July 2026. Annual billing saves about 20%, lowering Hobby to $32, Standard to $120, and Pro to $400 per month.

What are Chatbase message credits?
Chatbase message credits are the usage currency, charged per AI reply your bot sends rather than per contact. One credit is roughly one response. Hobby includes 500 credits, Standard 10,000, and Pro 40,000 per month. When credits run out, replies pause until you buy more or your billing cycle resets, so reply volume drives your real cost.

Does the Chatbase free plan delete my bot?
Yes. On the Chatbase free plan, agents are deleted after 14 days of inactivity. The free tier also caps you at 50 message credits per month, 1 AI agent, and 400 KB of training content. It's built for short testing, so move to a paid plan before relying on the bot or leaving it idle.

How much does it cost to remove Chatbase branding?
Removing Chatbase branding costs about $199/month, and adding a custom domain costs about another $199/month, based on the breakdown checked in July 2026. These are add-ons on top of your base plan, so a solopreneur wanting an unbranded bot on a custom domain could pay roughly $398/month extra beyond the plan price.

How much are extra Chatbase credits?
Extra Chatbase message credits cost roughly $15–$20 per 1,000, and additional AI agents cost about $7 per agent/month. If your bot regularly exceeds its plan's credit allowance, those top-ups add up, so a high-traffic bot may be cheaper on the next tier up than buying repeated credit packs on a lower plan.

Is Chatbase good for customer support?
Yes. Chatbase is widely used for AI customer support bots trained on your help docs and site content. The main cost driver is reply volume, since billing is per message credit. For steady support traffic, Standard's 10,000 credits or Pro's 40,000 are more realistic than Hobby, and you should budget for any branding or domain add-ons.

Bottom line

Chatbase is a solid pick if you're a solopreneur who wants to launch a support or lead bot quickly on your own content, and Hobby at $40/month works for a single low-traffic site. Be careful with the extras — the per-reply credit meter, plus $199/month each for branding removal and a custom domain, can push your real cost far above the plan price. Test on free, upgrade to Hobby or Standard for real traffic, and price add-ons in before you commit.

Sources

Chatbase — official pricing page (checked July 2026)
Chatarmin — Chatbase Pricing 2026 breakdown

About the author — Sandeep Singh. Sandeep builds and tests AI tools and automations daily, and runs DailyFix to show solopreneurs which ones actually save time.

Sandeep Singh Founder & Editor, DailyFix

Sandeep Singh is the founder and editor of DailyFix. He served in the Border Security Force for five years before moving into software, where he now builds and tests AI automations for solopreneurs and small teams — mostly in n8n, Make, and Zapier, plus voice agents on Vapi and Synthflow. He runs DailyFix on the same principle he uses in his own work: no tool goes into a post unless he'd actually put it into a client build. Every review, prompt and workflow on the site is tested end-to-end on real projects before it's written up. Alongside DailyFix, Sandeep ships SwiftSite Studio. Recent focus: AI receptionists for contractors, and turning ranking-audit output into repeatable, one-person publishing systems. Reach him on GitHub.

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