Cassidy AI Pricing 2026: The Custom Plan Catch

TL;DR: Cassidy AI pricing has just two tiers: a free Starter plan with 3 seats and 10,000 AI credits a month, and a Business plan whose seats, credits, and price are all custom and quote-only. The catch is that everything past light testing, more credits, real deployments, faster sync, lives behind a sales call.

Last updated: August 2026 · By Sandeep Singh, DailyFix

Cassidy AI pricing tiers and the custom-plan catch, checked August 2026.

Cassidy AI is an AI-agent and workflow platform that plugs your company knowledge into assistants your team can build. As of August 2026 its pricing page is deliberately simple: one free plan to explore, and one Business plan that scales to your needs. That simplicity hides the real question, which is what the Business plan actually costs. This breakdown covers what the free tier gives, where the paywall sits, and how the credit meter shapes your real capacity. The design choice is clear: Cassidy makes it easy to start for free, then routes every serious deployment through a sales conversation.

How does Cassidy AI pricing work in 2026?

Cassidy AI pricing has two tiers: a free Starter plan and a custom Business plan. According to Cassidy's pricing page (checked August 2026), Starter includes 3 seats, 1 workspace, and 10,000 AI credits per month, while Business offers custom seats, credits, storage, and support with no public price.

The model is credit-metered. Agents and workflows spend AI credits each time they run, so your real capacity is set by that monthly credit pool, not the number of agents you can build. Moving beyond the free credits means a Business quote.

What's included in the Cassidy AI free Starter plan?

The Cassidy AI free Starter plan includes 3 seats, 1 workspace, 10,000 AI credits per month, 5 agents, and 5 workflows, per Cassidy's pricing page (checked August 2026). It is a real working tier with knowledge base, integrations, and a 14-day trial of higher features.

The constraints are the 10,000 monthly credits, the 5-agent and 5-workflow caps, and 24-hour syncing from sources like Google Drive rather than instant updates. Starter is built to prove value, not to run a company's production automations at scale.

What is a Cassidy credit?

A Cassidy credit is the unit that measures AI work. Per Cassidy's FAQ (checked August 2026), when an agent runs a task, such as writing a response or calling an external API, it spends credits. The free plan includes 10,000 credits a month, and you can top up or move to Business for more.

Because credits track task runs rather than seats, a few busy automations can consume the monthly pool faster than a team of light users would. Cassidy lets you set usage alerts and caps, and it says you are notified near limits rather than cut off mid-task, with top-ups available.

How much does the Cassidy Business plan cost?

Cassidy does not publish a Business plan price. Per its pricing page (checked August 2026), Business seats, credits, storage, and support are all Tailored to your team, so the number comes from a demo and quote rather than a public tier.

That is the catch. Everything a growing team needs, more credits, unlimited agents and workflows, instant syncing, SSO, Slack and Teams deployment, and priority support, sits inside the quote-only Business plan. You can start free, but scaling Cassidy means a sales conversation, not a checkout page.

Is Cassidy AI worth it for a small team?

Cassidy AI is worth trying for a small team because the free Starter plan is genuinely usable: 3 seats and 10,000 credits are enough to build and test real agents against your own documents. For proving whether AI agents help your workflow, it costs nothing.

It gets harder to judge at scale, because the jump from free to Business is a quote, not a published mid-tier, so you cannot easily forecast the cost of going to production. Here is how the two tiers compare.

Plan	Price	Seats	AI credits	Agents / workflows	Sync
Starter	Free	3	10,000 / month	5 / 5	Every 24 hours
Business	Custom (quote)	Custom	Custom	Custom	Instant

Prices and limits change often — verify on the official pricing page before deciding.

FAQ

Is Cassidy AI free?
Yes, Cassidy AI has a free Starter plan that includes 3 seats, 1 workspace, 10,000 AI credits per month, 5 agents, and 5 workflows. It is a working tier, not a locked demo, and comes with a 14-day trial of higher-plan features. Scaling beyond it means moving to the custom-priced Business plan.

How much does Cassidy AI cost?
Cassidy AI's Starter plan is free. The Business plan has no public price; its seats, credits, storage, and support are all custom and quoted after a demo. So Cassidy costs either nothing on Starter or a negotiated amount on Business, with no fixed mid-tier in between.

What is a Cassidy credit?
A Cassidy credit measures AI work. Each time an agent or workflow runs a task, such as drafting a reply or calling an API, it consumes credits. The free plan includes 10,000 credits per month, and you can buy top-ups or move to Business for more. Busy automations spend credits faster than many light users would.

What happens if I run out of Cassidy credits?
Cassidy says you are not cut off mid-task. As you approach your credit limit, it notifies you and offers top-ups or a plan upgrade, and you can set usage alerts and caps to stay in control. On the free Starter plan, the monthly pool is 10,000 credits before you need to top up or upgrade.

Does Cassidy AI have a mid-tier plan?
No. Cassidy AI publishes only a free Starter plan and a custom Business plan; there is no fixed-price professional tier in between. That means moving from free to production requires a sales quote rather than a self-serve upgrade, which makes budgeting the next step harder than with tools that list every tier.

Is Cassidy AI better than Lindy or Relevance AI?
Cassidy AI leans toward company-knowledge assistants and enterprise controls, with a generous free tier but a quote-only Business plan. Lindy and Relevance AI publish more granular paid tiers and usage meters. Cassidy is easy to start free; Lindy and Relevance make scaling costs easier to predict because their higher tiers carry public prices.

Bottom Line

Cassidy AI is an easy yes to trial: the free Starter plan gives 3 seats and 10,000 monthly credits, enough to build real agents on your own documents at no cost. It is harder to commit to at scale, because the only path beyond free is a custom Business quote with no published mid-tier, so you cannot forecast production cost without talking to sales. Start free, measure your credit burn, then decide whether the Business conversation is worth it.

Sources

About the author — Sandeep Singh. Sandeep builds and tests AI tools and automations daily, and runs DailyFix to show solopreneurs which ones actually save time.

Sandeep Singh Founder & Editor, DailyFix

Sandeep Singh is the founder and editor of DailyFix. He served in the Border Security Force for five years before moving into software, where he now builds and tests AI automations for solopreneurs and small teams — mostly in n8n, Make, and Zapier, plus voice agents on Vapi and Synthflow. He runs DailyFix on the same principle he uses in his own work: no tool goes into a post unless he'd actually put it into a client build. Every review, prompt and workflow on the site is tested end-to-end on real projects before it's written up. Alongside DailyFix, Sandeep ships SwiftSite Studio. Recent focus: AI receptionists for contractors, and turning ranking-audit output into repeatable, one-person publishing systems. Reach him on GitHub.

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